Reviews

Everyone is nice and professional. The customer area is kept very clean. Most importantly I haven't seen any problems in their mechanical abilities. I would and have recommended them.

Received outstanding service for Maryland Vehicle Inspection. Dropped off vehicle the day before appointment for next day appointment. Service completed that same day. Staff courteous and responsive. This will be my go to place for all my vehicle maintenance.

I was looking for an auto shop close to home for all my auto needs and concerns. Since coming to Walt’s I am never disappointed in the customer service and staff and how they go above and beyond to check my car and make me aware of all the issues that need to be addressed in order of ASAP to next oil change. I love that you offer pick up services to the customer free of no charge this is a big help. Thank you so much!!!

I don't usually do reviews. But this place made a good impression on me. I've gone to other places to get cars fix but this place was not only professional with a document placing high standards for trying to be honest with not just the staff but the customer as well. Staff friendly and professional. Joseph at the front desk helped us out. Was a cool dude. On top of the staff being professional they offered rentals or shuttling no extra cost. ( Hope that doesn't change Definitely was useful situation was in) All have to say is what dealership or car repair shop offers that alone. Prices where understandable and they give you a break down of everything wrong with the car WITH pictures. I'll definitely comeback again...

I recently had my second experience with Walt Eger's Service Center and since I had an excellent experience with them prior, I decided to go back. I was not disappointed. Once the diagnosis and estimate were completed, and I gave my approval (catalytic converter and O2 sensors replacement), the work was completed in a very short timeframe. To date I have had no further issues with my vehicle, but if I do I will be going to Walt Eger's Service Center.

I recommend coming here for ŕepairs and state inspections. I scheduled an appointment for a Maryland state inspection and I was given a ride home in their courtesy shuttle. The inspection only took 1 1/2 hours and was only $85. Many places quoted $100 and up. They have repaired my Audi in the past and were honest about the cost and options. They are very friendly and courteous and make the visit as painless as possible!

I am very impressed with this shop. Dropped my vehicle off at close of business and the very next day my vehicle was repaired and ready to go before COB. For reference, I had both front wheel bearings replaced, all brake pads and rotors replaced, both rear struts replaced, spark plugs replaced, differential/transfer case flushed and serviced, and radiator flush/leak fixed. Front office was friendly and helpful. Price seemed steep but I am not from the area and don’t know the average cost of repairs around here. Only thing I can compare it to would be small town midwest prices which wouldn’t be fair considering cost of living differences. Overall, I feel it was worth the price and will be a returning customer if I need repairs on my truck in the near future.

My husband and I have taken several of our cars there for years they always do excellent work, very reliable, professional I always trust Walt Eger will fix it.

Walt's never disappoints. Honest. Thorough. Been coming for 28 yrs. Prices may seem a bit high, till you check around and ask a bit. They've never left a hold down clattering in the trunk, keep us on top of light bulbs etc, understand adjusting needs to budget has priorities.

I called about my coolant leaking from my vehicle and their team was able to service my vehicle, clearly explain what was going on, provide me a shuttle service, and they were extremely patient with explaining everything. That entire team is amazing and professional! Thank you all for the updates about my car and I will be returning soon for additional services. The front office is the best without a doubt!

Great

The whole team at Walt Eger's has been so nice to work with! I took my wife's car in and it had a bunch of things that needed to be done and the Walt Eger's crew gave me a full detailed report of everything and even told me what they recommended to be done now and what could wait which was so helpful. They didn't pressure me into anything and didn't try to sell me stuff I didn't need. I used to work on my own cars a lot (back when I had more free time..) so I understand what needs to be done and what doesn't and they were spot on in my opinion. Im taking all my cars to Walt Eger's from now on!

First time at Walt eger’s, for routine maintenance. Staff friendly and informative. Shuttle was helpful.

Great customer service. Explained all aspects fully and the pictures sent with the inspection was impressive - easy to see what they were talking about.

I want to specifically recognize the outstanding service we received from James at Walt Eager Service Center. His professionalism and superior customer service truly set the experience apart. From start to finish, James consistently kept us in the loop regarding our vehicle. He provided clear updates, explained everything thoroughly, and made sure we understood the status of the repairs every step of the way. That level of communication gave us complete confidence and peace of mind. What impressed us most was his attention to detail and efficiency our car was ready to go the moment we pulled up. That kind of preparation and respect for our time speaks volumes about his commitment to customer satisfaction. James exemplifies what exceptional service should look like. We truly appreciate his dedication and highly recommend working with him.

I cannot recommend Walt Eager Service Center highly enough. In an industry where trust means everything, this team stands out for their absolute honesty, professionalism, and commitment to doing what’s right for their customers. From the very beginning, they were transparent about what my vehicle truly needed versus what could wait. There was no upselling, no pressure — just straightforward, knowledgeable guidance rooted in integrity. They took the time to explain repairs clearly, answer every question thoroughly, and ensure I felt completely confident in the decisions being made. Their communication was exceptional, their workmanship was top-tier, and their customer service was second to none. It is rare to find a service center that combines technical expertise with genuine character and honesty the way Walt Eager does. If you are looking for a trustworthy, reliable, and customer-focused automotive service center, Walt Eager Service Center is the gold standard. I would confidently recommend them to anyone. Nick T.

I used W Eger years ago when I needed a repair on my old Yaris and they were wonderful. So I took my current Toyota vehicle in for oil change/maintenance and again good work. My husband and I really do appreciate them. We will be back.

I've been doing business with Walt Eger's for close to 30 years. Every experience has been exceptional. Couldn't find a better service center.